Keep enquiries moving.
Check a customer’s request against your product and pricing records. Prepare a reply for staff to review, and track which enquiries still need a follow-up.
The Strange Company / Singapore
We build agents that work with your company’s files and software. They help your team respond to customers, follow up on sales and find the information they need to make decisions.
Let’s talk about your business01 / What we could build
Some businesses need help following up on enquiries. Others need information from several systems before they can make a decision.
Check a customer’s request against your product and pricing records. Prepare a reply for staff to review, and track which enquiries still need a follow-up.
Help staff answer questions using product documents, customer records and company procedures. Show them where the answer came from so they can check it.
Compare records and flag things that need a closer look, such as a missing delivery address or a price that differs from the customer’s agreed rate.
02 / Examples
The agent puts a day’s jobs into a proposed schedule, checks who can cover them and flags the work that still needs someone assigned.
“Put together Friday’s job plan and flag anything we can’t cover.”
Two visits assigned. One still needs cover.
| When | Where / work | Assigned to |
|---|---|---|
| 09:00 | Jurong · Routine service | Mei |
| 11:00 | Bukit Batok · Routine service | Mei |
| 14:00 | Tampines · Pump repair | Unassigned |
Find a pump specialist for the Tampines visit before confirming Friday’s schedule.
03 / How we work
You don’t need a technical brief. Bring an example of the work you want help with, and we’ll work through it together.
We look at a recent example with you: what needs to happen, who does it now and where they get the information. We’ll also check whether your existing software can already do the job.
Before work starts, we agree what the agent will do, which systems it can access and what needs your approval. The proposal sets out the price, timing and how we’ll check that it works.
We test it against the examples we agreed and show your team how to use it. You get setup details and operating instructions. Any further work or support is agreed separately.
04 / Who you’ll work with
I’m Kuoloon Chong. I’ve been building AI agents through my work on Akarii and Omaru.
You’ll work with me from the first conversation through to testing and handover. I’ll build the agent and help your team use it.
Have something in mind?
Email me a little about your business and the work you have in mind. The first conversation is free and takes 20–30 minutes. You can decide afterwards whether you’d like to take it further.
hello@strangecompany.ai